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Frequently asked questions

Have questions?

Below you'll find answers to the questions we get asked the most about using Stairs.
Pricing with Stairs
Stairs charges businesses $8 per user per month to manage home investment account benefits.
There are no minimum contributions or balances to Stairs accounts. We charge account holders 0.25% per year on the balance of their accounts.
Help with your account or finances
Our team is here to help with any account or management questions you might have, just email us at hi@stairsfinancial.com.
Account security and privacy
We take the security of our customers' accounts seriously. We employ strong browser encryption, secure data storage, and more.We respect and protect the privacy of your information and will never share your data with a third party without your permission.
Satisfaction guaranteed
We're committed to providing you with a great financial experience. If you're not completely satisfied, we'll make it right.